Gearbox CEO Defends 'Borderlands 4' Amid PC Fan Discontent

Borderlands 4's CEO advised a dissatisfied PC player to request a refund if they were unhappy with the game. Continue reading for details on Randy Pitchford's recent remarks concerning displeased PC players and performance issues on the PlayStation 5 Pro.

Persistent Optimization Problems in Borderlands 4

Gearbox CEO Suggests Refund for Unhappy PC Players

Borderlands 4 continues to face community criticism due to its inadequate PC optimization, with Gearbox CEO Randy Pitchford recommending that an unhappy player seek a refund on Steam. Responding to a fan's tweet on September 16, Pitchford asserted that "the game is what it is" and mentioned that players have been provided with ample settings to tailor the game's performance to their preferences.

Although the CEO faced immediate backlash for claiming the game runs optimally on PC, his latest statements have further upset the community. Pitchford encouraged players to utilize DLSS and frame generation technologies, but many disagree that these measures address the core optimization challenges.

Despite ongoing problems and receiving "Mixed" reviews on Steam, Borderlands 4 continues to set new franchise records. Currently, the game has achieved over 300,000 concurrent players, according to SteamDB data.

At Game8, we rated Borderlands 4 82 out of 100 for refining and improving upon its predecessor's shortcomings. However, persistent performance issues and bugs hinder it from realizing its complete potential. For more insights into our evaluation of Borderlands 4, explore our full review below!