A recent Destiny 2 update inadvertently wiped out a significant number of players' Bungie Names due to a malfunction in the game's moderation system. This article details the developers' response and outlines steps players can take.
Destiny 2 Bungie Names Mysteriously Altered After Update
Bungie to Issue Name Change Tokens
Following a recent update (around August 14th), many Destiny 2 players discovered their account names replaced with "Guardian" followed by a random number sequence. This widespread issue stemmed from a glitch in Bungie's name moderation tool, designed to automatically change names violating terms of service (offensive language, personal information, etc.). However, numerous players reported this change despite adhering to all naming guidelines, some possessing their names since 2015.
Bungie swiftly acknowledged the problem via Twitter (X), stating they were investigating and would provide an update, including a free name change token for all players.
The Destiny 2 team subsequently announced the identification and resolution of the underlying server-side issue, preventing further accidental name changes. They reiterated their commitment to distributing name change tokens to all players as soon as possible, promising further communication.
Affected players are urged to remain patient while Bungie completes its investigation and distributes the promised name change tokens. Further updates are anticipated.