The CTMBuddy mobile application provides a comprehensive suite of tools for CTM customers. Key features include real-time monitoring of mobile data, service usage, and CTM Wi-Fi consumption. Users can conveniently manage their accounts by viewing and paying bills directly through the app. Access to the CTM Bonus Points Scheme is also integrated, allowing users to check point balances, expiration dates, available rewards, and redeem gifts. The app streamlines service applications, enabling online requests for mobile, internet, and data roaming plans.
A convenient "TicketEasy" function facilitates checking the status of tickets at CTM retail locations. Additional features include automated CTM Wi-Fi configuration, phone and equipment maintenance status checks, detailed information on IDD, local calling, and data roaming plans, and a locator for nearby CTM stores.
Enhanced functionality is unlocked for users who activate their accounts within the CTMBuddy app. These expanded features include usage tracking and QR code bill payment for postpaid customers, remaining usage and expiration date information for prepaid customers, online service applications, CTM membership verification, rewards program access, and CTM Wi-Fi password reset capabilities.
CTMBuddy offers significant benefits, including simplified usage monitoring, convenient bill management, seamless access to the CTM Bonus Points Scheme, streamlined online applications, efficient ticket status tracking via TicketEasy, and quick access to phone and equipment maintenance information. Note that some advanced features are exclusively available to CTM customers with activated CTMBuddy accounts.
