Apple Arcade: A Mixed Bag for Mobile Game Developers
Apple Arcade, while offering a platform for mobile game developers, has faced significant criticism due to a range of issues, according to a Mobilegamer.biz report. The article details developer frustrations stemming from operational challenges and a perceived lack of understanding from Apple regarding the gaming community.
The report highlights several key problems. Developers cite substantial delays in payments, with some waiting up to six months, jeopardizing their businesses. Technical support is also criticized for its slow response times and unhelpful nature, often leaving developers without answers to crucial questions. Furthermore, game discoverability is a major concern, with some developers feeling their games are essentially invisible on the platform despite exclusivity agreements. The rigorous quality assurance (QA) process, requiring the submission of thousands of screenshots, is also viewed as excessively burdensome.
However, the report isn't entirely negative. Some developers acknowledge the positive financial impact of Apple Arcade, stating that the platform's funding has been crucial to their studios' survival. There's also a sense that Apple Arcade has become more focused on its target audience over time.
Despite these positive aspects, a prevailing sentiment among developers is that Apple lacks a clear strategy for Arcade and doesn't fully grasp the gamer's perspective. One developer stated that Apple appears to view developers as a "necessary evil," suggesting a lack of reciprocal support. The absence of data regarding player behavior and interactions within the platform further underscores this perceived disconnect. The overall picture paints a complex scenario where Apple Arcade offers financial benefits but struggles with operational efficiency, communication, and a fundamental understanding of its gaming community. The images included in the original article visually represent the developers' frustrations.